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Circular 227
Human Factors Digest No. 3 - Training of Operational Personnel in Human Factors
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CIRCULAR HUMAN FACTORS DIGEST No. 3 TRAINING OF OPERATIONAL PERSONNEL IN HUMAN FACTORS Approved by the Secretary General and published under his authority INTERNATIONAL CIVIL AVIATtON ORGAP1tZATlON MONTREAL e CANADA
Published in separate English, French, Russian and Spanish editions by the Internarionnl Civil Aviation Orgonizution. All correspondence, except orders on subscriptions, should be addressed to the Secretary General. Orders for this publication should be sent to one of the following addressei, rogether with the appropriate remittance by bank draft or post office money order in US. dollars or the currency of the country in which the order is placed. Document Sales Unit International Civil Aviation Organization 1000 Sberbrooke Street West, Suite 400 Montreal, Quebec Canada H3A 2R2 Egypt. 1CAO Representative, Middle East Office, 9 Shagaret El Darr Street, Zamalek 1 121 1, Cairo. Fmnce. Representant de I'OACI, Bureau Europe, 3 bis, villa gmile-Bergerat, 92522 Neuilly-sur-Seine Cedex. India. Oxford Book and Stationery Co., Scindia House, New Delhi or 17 Park Street, Calcutta. Japn. Japan Civil Aviation Promotion Foundation. 15-1 2, I -chome, Toranomon, Minato-Ku, Tokyo. Kenya. ICAO Representative, Eastwn and Southern African Office, United Nations Accommodation, P.O. Box 46294, Nairobi. Mexico. Representante de la OACI, Oficina Norteambica, Centroamkrica y Caribe, Apartado postal 5-377, C.P. 1 1590, MCxico 5, D.F. Peru. Representante de Ia OACI, Olicina SudamCrica, Apartado 41 27. Lima 100. Senegal. Reprisentant de I'OACI, Bureau ATrique occidentale et centrale. Boke postalc 2356, Dakar. Spain. f ilot's, Surninistros Aeronauticos, S.A.. C/Ulises, 5-Oficina Nlim. 2, 28043 Madrid. Thailand. lCAO Representative, Asia and Pacific Office, P.O. Box 614, Bangkok, Unifed Kingdom. Civil Aviation Authority, Printing and Publications Services, GreviHe House, 37 Gratton Road, Cheltenham. Glos., GL50 2BN. The Catalogue of ICAO Publications issued annually, the Catalogue lists all publications currently available. Monthly supplements announce new publications, amendments, supplemen is, reprints, etc. Available free from the Document Sales Unit, ICAO
Foreword 1. Flight safety is the major objective of the International Civil Aviation Organization. Considerable progress has been made, but additional improvements are needed and can be achieved. It has long been known that some three out of four accidents result from less than optimum human performance, indicating that any advance in this field can be expected to have a significant influence on the improvement of flight safety. 2. This was recognized by the ICAO Assembly, which in 1986 adopted Resolution A26-9 on Flight Safety and Human Factors. As a follow-up to the Assembly Resolution, the Air Navigation Commission formulated the following objective for the task "To improve safety in aviation by making States more aware and responsive to the importance of human factors in civil aviation operations through the provision of practical human factors material and measures developed on the basis of experience in States." 3. One of the methods chosen to implement Assembly Resolution A26-9 is the publication of a series of digests which will address various aspects of Human Factors and their impact on flight safety. These digests are intended primarily for use by States, to increase the awareness of their personnel of the influence of human performance on safety. The ICAO Secretariat will endeavour to assist States requesting additional information on the documentation available from various sources, on research undertaken by other States and on any assistance available from institutions or individuals. 4. The digests are aimed at the managers of both civil aviation administrations and the airline industry, including airline operational and training managers. Regulatory bodies, safety and investigation agencies and training establishments should also find them useful, as will senior and middle non-operational airline management, in their quest for effectiveness.
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Table Of Contents
COVER PAGE
Foreword
Table of Contents
Introduction
CHAPTER 1
CHAPTER 2
CHAPTER 3
APPENDIX 1
APPENDIX 2
APPENDIX 3
APPENDIX 4
APPENDIX 5
APPENDIX 6