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Doc 10002. Edition 2
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Cabin Crew Safety Training Manual
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Approved by and published under the authority of the Secretary GeneralINTERNATIONAL CIVIL AVIATION ORGANIZATIONDoc 10002Cabin Crew Safety Training ManualSecond Edition, 2020
Approved by and published under the authority of the Secretary GeneralINTERNATIONAL CIVIL AVIATION ORGANIZATIONDoc 10002Cabin Crew Safety Training ManualSecond Edition, 2020
Published in separate English, Arabic, Chinese, French, Russian and Spanish editions by the INTERNATIONAL CIVIL AVIATION ORGANIZATION 999 Robert-Bourassa Boulevard, Montral, Quebec, Canada H3C 5H7 For ordering information and for a complete listing of sales agents and booksellers, please go to the ICAO website at www.icao.int Second Edition, 2020 Doc 10002, Cabin Crew Safety Training Manual Order Number 10002 ISBN 978-92-9258-952-3 ICAO 2020 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, without prior permission in writing from the International Civil Aviation Organization.
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Table Of Contents
COVER PAGE
AMENDMENTS
FOREWORD
TABLE OF CONTENTS
GLOSSARY
Chapter 1. CABIN CREW SAFETY TRAINING REQUIREMENTS AND QUALIFICATIONS
Chapter 2. COMPETENCY-BASED APPROACH TO CABIN CREW TRAINING AND ASSESSMENT
Chapter 3. AVIATION INDOCTRINATION TRAINING
Chapter 4. NORMAL OPERATIONS TRAINING
Chapter 5. ABNORMAL AND EMERGENCY SITUATIONS TRAINING
Chapter 6. DANGEROUS GOODS TRAINING
Chapter 7. HUMAN PERFORMANCE TRAINING
Chapter 8. CABIN HEALTH AND FIRST-AID TRAINING
Chapter 9. AVIATION SECURITY TRAINING
Chapter 10. TRAINING ON IDENTIFYING AND RESPONDING TO TRAFFICKING IN PERSONS
Chapter 11. SAFETY MANAGEMENT SYSTEM (SMS) TRAINING
Chapter 12. FATIGUE MANAGEMENT TRAINING
Chapter 13. IN-CHARGE CABIN CREW MEMBER TRAINING
Chapter 14. MANAGEMENT ASPECTS OF THE CABIN SAFETY TRAINING PROGRAMME
Chapter 15. TRAINING FACILITIES AND DEVICES
Chapter 16. SCENARIO-BASED TRAINING
Chapter 17. TRANSITIONING FROM TRADITIONAL TO COMPETENCY-BASED ASSESSMENTS
Appendix to Chapter 17