This guidance material is designed to address the issues relating to the three major areas for action (1.6 refers). It is addressed to the Contracting States of ICAO for their information and recommended action. It should be noted that the material principally covers the legal aspects of the unruly passenger problem. Other measures, such as the training of relevant airline staff, establishing or updating airline policy, and increasing the awareness of airport police and other law enforcement authorities, are also necessary and are therefore strongly encouraged. In this respect, reference is made to the efforts both within and outside ICAO to develop guidelines and other material containing preventive measures against unruly passengers, in particular, the ICAO training package material developed by the Aviation Security Section (ASTP 123/Airline), as well as relevant airline programmes and other relevant documentation.

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