Doc 9991. Edition 1
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Manual on Aeronautical Information Services Training
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Approved by and published under the authority of the Secretary GeneralINTERNATIONAL CIVIL AVIATION ORGANIZATIONDoc 9991Manual on Aeronautical InformationServices TrainingFirst Edition, 2023
Published in separate English, Arabic, Chinese, French, Russian and Spanish editions by the INTERNATIONAL CIVIL AVIATION ORGANIZATION 999 Robert-Bourassa Boulevard, Montral, Quebec, Canada H3C 5H7 For ordering information and for a complete listing of sales agents and booksellers, please go to the ICAO website at www.icao.int First Edition, 2023 Doc 9991, Manual on Aeronautical Information Services Training Order Number 9991 ISBN 978-92-9265-994-3 print version ICAO 2023 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, without prior permission in writing from the International Civil Aviation Organization.
iii AMENDMENTS Amendments are announced in the supplements to the Products and Services Catalogue the Catalogue and its supplements are available on the ICAO website at www.icao.int. The space below is provided to keep a record of such amendments. RECORD OF AMENDMENTS AND CORRIGENDA AMENDMENTS CORRIGENDA No. Date Entered by No. Date Language Entered by
v FOREWORD This manual is aimed at individuals and organizations involved in the planning, design, delivery or evaluation of aeronautical information services AIS training, or converting established training programmes to a competency-based approach. This manual contains a a step-by-step process for analysing local training needs and designing an adapted competency-based training and assessment CBTA model that is based on the ICAO competency framework for AIS technical personnel b the competency-based elements that are fundamental to the development, conduct and evaluation of AIS training and c the issues and elements that are specific to each training phase. This manual does not prescribe a one-size-fits-all training programme. Instead, its purpose is to describe how the aeronautical information services providers AISPs can use the ICAO competency framework to establish an adapted competency model that is appropriate for regulatory, operational, technical and organizational environments of an AIS. The ICAO competency framework is defined in the Procedures for Air Navigation Services Training PANS-TRG, Doc 9868. This manual provides AISPs with guidance on how to identify the competencies necessary for their environment and how to design the training and assessment needed for various AIS training phases. It contains guidance on generic instructional systems design, instructional techniques and guidance on administrative policies and procedures for training programmes. Organizations should ensure that their training programmes are aligned with the technical elements included in the guidance material. This will enable AIS technical personnel to effectively perform the functions required for the provision of aeronautical information services and products. In addition to the material created as a result of the processes in this manual, organizations can develop and utilize a training procedures manual that describes the administrative procedures relating to a personnel authorized to conduct assessments of required qualifications b roles and responsibilities of personnel during the conduct of assessments c assessment procedures preparation, conduct and post-assessment d conditions under which assessments are to take place e record-keeping and f actions to be taken when a trainee fails to meet the requirements of the assessment.
vi Manual on Aeronautical Information Services Training Comments on this manual are appreciated, particularly with respect to its application and usefulness. These comments will be taken into consideration in the preparation of subsequent editions. Comments concerning the manual should be addressed to The Secretary General International Civil Aviation Organization 999 Robert-Bourassa Boulevard Montral, Quebec, Canada H3C 5H7
vii CONTENTS Page Glossary ................................................................................................................................................ ix Abbreviations and acronyms .................................................................................................................... xi Reference documents ............................................................................................................................... xiii Chapter 1. Introduction .......................................................................................................................... 1-1 1.1 Prerequisites for establishing a competency-based training and assessment programme ............ 1-1 1.2 Benefits of a competency-based training and assessment programme ....................................... 1-1 1.3 General provisions for competency-based training and assessment ........................................... 1-2 1.4 Competency ............................................................................................................................. 1-2 1.5 Organization of aeronautical information services training .......................................................... 1-3 1.6 Phases of aeronautical information services training .................................................................. 1-4 1.7 ICAO competency framework .................................................................................................... 1-4 1.8 The instructional system design model ...................................................................................... 1-5 1.9 Overview of competency-based training and assessment workflows ........................................... 1-5 Chapter 2. Developing competency-based training .............................................................................. 2-1 2.1 Overview .................................................................................................................................. 2-1 2.2 Adapting the ICAO competency framework to aeronautical information services ......................... 2-1 2.3 Understanding the regulatory context of aeronautical information services training ...................... 2-1 2.4 Understanding the safety context of aeronautical information services training ............................ 2-2 2.5 Understanding the performance components of aeronautical information services competencies ............................................................................................ 2-2 Chapter 3. Design of aeronautical information services competency-based training and assessment .................................................................................................................... 3-1 3.1 General .................................................................................................................................... 3-1 3.2 Workflow 1 Analyse the training need ....................................................................................... 3-1 3.3 Workflow 2 Design competency-based training and assessment ............................................... 3-5 3.4 Workflow 2 Part 1 Design adapted competency model ........................................................... 3-6 3.5 Workflow 2 Part 2 Design training and assessment plans ....................................................... 3-11 3.6 Workflow 3 Develop the training and assessment materials ....................................................... 3-19 3.7 Workflow 4 Conduct the course ................................................................................................ 3-20 3.8 Workflow 5 Evaluate the course ............................................................................................... 3-21 Chapter 4. Aeronautical information services training phases ............................................................. 4-1 4.1 General .................................................................................................................................... 4-1 4.2 Initial training ............................................................................................................................ 4-1 4.3 Functional training..................................................................................................................... 4-2
viii Manual on Aeronautical Information Services Training Page 4.4 Specialized training ................................................................................................................... 4-3 4.5 Refresher training ..................................................................................................................... 4-3 Appendix A. Example training specification .......................................................................................... App A-1 Appendix B. Example aeronautical information services adapted competency model ........................ App B-1 Appendix C. Example evidence guide ................................................................................................... App C-1 Appendix D. Example competency checklist ........................................................................................ App D-1 Appendix E. Example competency assessment form ........................................................................... App E-1 Appendix F. Sample Syllabus ................................................................................................................ App F-1
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Annex 4. Edition 11. Aeronautical ChartsAnnex 15. Edition 16. Aeronautical Information ServicesAnnex 19. Edition 2. Safety ManagementDoc 9868. Edition 3. Procedures For Air Navigation Services. TrainingDoc 10066. Edition 1. Procedures for Air Navigation Services. Aeronautical Information ManagementDoc 8126. Edition 7. Aeronautical Information Services ManualDoc 8697. Edition 3. Aeronautical Chart ManualDoc 9839. Edition 1. Manual on the Quality Management System for Aeronautical Information ServicesВСЕ ДОКУМЕНТЫALL DOCUMENTS
Table Of Contents
COVER PAGE
AMENDMENTS
FOREWORD
CONTENTS
GLOSSARY
ABBREVIATIONS AND ACRONYMS
REFERENCE DOCUMENTS
Chapter 1. INTRODUCTION
1.1 PREREQUISITES FOR ESTABLISHING A COMPETENCY-BASED TRAINING AND ASSESSMENT PROGRAMME
1.2 BENEFITS OF A COMPETENCY-BASED TRAINING AND ASSESSMENT PROGRAMME
1.3 GENERAL PROVISIONS FOR COMPETENCY-BASED TRAINING AND ASSESSMENT
1.4 COMPETENCY
1.5 ORGANIZATION OF AERONAUTICAL INFORMATION SERVICES TRAINING
1.6 PHASES OF AERONAUTICAL INFORMATION SERVICES TRAINING
1.7 ICAO COMPETENCY FRAMEWORK
1.8 THE INSTRUCTIONAL SYSTEM DESIGN MODEL
1.9 OVERVIEW OF COMPETENCY-BASED TRAINING AND ASSESSMENT WORKFLOWS
Chapter 2. DEVELOPING COMPETENCY-BASED TRAINING
2.1 OVERVIEW
2.2 ADAPTING THE ICAO COMPETENCY FRAMEWORK TO AERONAUTICAL INFORMATION SERVICES
2.3 UNDERSTANDING THE REGULATORY CONTEXT OF AERONAUTICAL INFORMATION SERVICES TRAINING
2.4 UNDERSTANDING THE SAFETY CONTEXT OF AERONAUTICAL INFORMATION SERVICES TRAINING
2.5 UNDERSTANDING THE PERFORMANCE COMPONENTS OF AERONAUTICAL INFORMATION SERVICES COMPETENCIES
Chapter 3. DESIGN OF AERONAUTICAL INFORMATION SERVICES COMPETENCY-BASED TRAINING AND ASSESSMENT
3.1 GENERAL
Chapter 4. AERONAUTICAL INFORMATION SERVICES TRAINING PHASES
4.1 GENERAL
4.2 INITIAL TRAINING
4.3 FUNCTIONAL TRAINING
4.4 SPECIALIZED TRAINING
4.5 REFRESHER TRAINING
Appendix A. EXAMPLE TRAINING SPECIFICATION
Appendix B. EXAMPLE AERONAUTICAL INFORMATION SERVICES ADAPTED COMPETENCY MODEL
Appendix C. EXAMPLE EVIDENCE GUIDE
Appendix D. EXAMPLE COMPETENCY CHECKLIST
Appendix E. EXAMPLE COMPETENCY ASSESSMENT FORM
Appendix F. SAMPLE SYLLABUS