Circular 356. Edition 1
Last modified:1/1/2020
Guidelines on Digital Learning for Cabin Crew Training
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Published in separate English, Arabic, Chinese, French, Russian and Spanish editions by the INTERNATIONAL CIVIL AVIATION ORGANIZATION 999 Robert-Bourassa Boulevard, Montral, Quebec, Canada H3C 5H7 For ordering information and for a complete listing of sales agents and booksellers, please go to the ICAO website at www.icao.int Cir 356, Guidelines on Digital Learning for Cabin Crew Training Order Number CIR356 ISBN 978-92-9258-886-1 ICAO 2020 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, without prior permission in writing from the International Civil Aviation Organization.
iii TABLE OF CONTENTS Page Glossary .................................................................................................................................................................. v Chapter 1. Introduction to digital learning ........................................................................................................ 1 1.1 General ..................................................................................................................................................... 1 1.2 Baseline considerations............................................................................................................................ 1 1.3 E-learning versus digital learning ............................................................................................................. 2 1.4 Benefits of implementing digital learning .................................................................................................. 2 1.5 Blended learning approach ....................................................................................................................... 4 1.6 Levels of user interactivity ........................................................................................................................ 6 1.7 Limitations of digital learning .................................................................................................................... 6 1.8 Adapting cabin crew training via digital learning ....................................................................................... 7 Chapter 2. Applying digital learning .................................................................................................................. 9 2.1 How to build a digital learning programme ............................................................................................... 9 2.2 Instructional design process ..................................................................................................................... 9 2.3 Instructional design model ........................................................................................................................ 10 2.4 Training delivery methods ........................................................................................................................ 12 2.5 Instructor availability ................................................................................................................................. 14 2.6 Evaluation methods .................................................................................................................................. 14 2.7 User training ............................................................................................................................................. 15 Chapter 3. Quality assurance in digital learning ............................................................................................... 16 3.1 Content management system ................................................................................................................... 16 3.2 Learning management system ................................................................................................................. 16 3.3 Quality management process ................................................................................................................... 17 3.4 Contingency planning ............................................................................................................................... 18 Chapter 4. Regulatory considerations ............................................................................................................... 19 4.1 Regulatory approval process .................................................................................................................... 19 4.2 Aspects for consideration ......................................................................................................................... 19 4.3 Surveillance .............................................................................................................................................. 20
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Annex 6. Part 3. Edition 11. Operation of Aircraft. Part III. International Operations. HelicoptersDoc 9868. Edition 3. Procedures For Air Navigation Services. TrainingDoc 10002. Edition 2. Cabin Crew Safety Training ManualDoc 10134. Edition 1. Manual on Civil Aviation Cabin Safety InspectorsВСЕ ДОКУМЕНТЫALL DOCUMENTSICAO CIRCULASЦИРКУЛЯРЫTRAINING DOCUMENTSПОДГОТОВКА И ОБУЧЕНИЕCircular 356Индивидуальный Бандл № 18082022
Table Of Contents
COVER PAGE
TABLE OF CONTENTS
GLOSSARY
Chapter 1 INTRODUCTION TO DIGITAL LEARNING
Chapter 2 APPLYING DIGITAL LEARNING
Chapter 3 QUALITY ASSURANCE IN DIGITAL LEARNING
Chapter 4 REGULATORY CONSIDERATIONS