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Guidance on the Preparation of an Operations Manual
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Approved by and published under the authority of the Secretary GeneralINTERNATIONAL CIVIL AVIATION ORGANIZATIONDoc 10153Guidance on the Preparation of an Operations ManualFirst Edition, 2021
Approved by and published under the authority of the Secretary GeneralINTERNATIONAL CIVIL AVIATION ORGANIZATIONDoc 10153Guidance on the Preparation of an Operations ManualFirst Edition, 2021
Published in separate English, Arabic, Chinese, French, Russian and Spanish editions by the INTERNATIONAL CIVIL AVIATION ORGANIZATION 999 Robert-Bourassa Boulevard, Montral, Quebec, Canada H3C 5H7 For ordering information and for a complete listing of sales agents and booksellers, please go to the ICAO website at www.icao.int First edition, 2021 Doc 10153, Guidance on the Preparation of an Operations Manual Order Number 10153 ISBN 978-92-9265-633-1 print version ICAO 2021 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, without prior permission in writing from the International Civil Aviation Organization.
iii AMENDMENTS Amendments are announced in the supplements to the Products and Services Catalogue the Catalogue and its supplements are available on the ICAO website at www.icao.int. The space below is provided to keep a record of such amendments. RECORD OF AMENDMENTS AND CORRIGENDA AMENDMENTS CORRIGENDA No. Date Entered by No. Date Entered by
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Annex 1. Edition 14. Personnel LicensingAnnex 2. Edition 11. Rules of the AirAnnex 3. Edition 20. Meteorological Service for International Air Navigation. Part I — Core SARPs. Part II — Appendices and AttachmentsAnnex 4. Edition 11. Aeronautical ChartsAnnex 6. Part 1. Edition 12. Operation of Aircraft. Part I. International Commercial Air Transport. AeroplanesAnnex 8. Edition 13. Airworthiness of AircraftAnnex 9. Edition 16. FacilitationAnnex 10. Vol 2. Edition 7. Aeronautical Telecommunications. Volume II. Communication Procedures including those with PANS statusAnnex 11. Edition 15. Air Traffic ServicesAnnex 12. Edition 9. Search and RescueAnnex 13. Edition 13. Aircraft Accident and Incident InvestigationAnnex 14. Vol 1. Edition 9. Aerodromes. Volume I. Aerodrome Design and OperationsAnnex 15. Edition 16. Aeronautical Information ServicesAnnex 17. Edition 12. Aviation Security. Safeguarding International Civil Aviation against Acts of Unlawful InterferenceAnnex 18. Edition 4. The Safe Transport of Dangerous Goods by AirAnnex 19. Edition 2. Safety ManagementDoc 4444. Edition 16. Procedures For Air Navigation Services. Air Traffic ManagementDoc 8168. Vol 2. Edition 7. Procedures for Air Navigation Services. Aircraft Operations. Volume II. Construction of Visual and Instrument Flight ProceduresDoc 8400. Edition 9. Procedures for air navigation services. ICAO Abbreviations and CodesDoc 9868. Edition 3. Procedures For Air Navigation Services. TrainingDoc 10066. Edition 1. Procedures for Air Navigation Services. Aeronautical Information ManagementDoc 7300. Edition 9. Convention on International Civil AviationDoc 8335. Edition 6. Manual of Procedures for Operations Inspection, Certification and Continued SurveillanceDoc 8697. Edition 3. Aeronautical Chart ManualDoc 8896. Edition 13. Manual of Aeronautical Meteorological PracticeDoc 8984. Edition 3. Manual of Civil Aviation MedicineDoc 9137. Part 3. Edition 5. Airport Services Manual. Part 3. Wildlife Hazard ManagementDoc 9284. Edition 20252026. Technical Instructions for the Safe Transport of Dangerous Goods by AirDoc 9365. Edition 5. Manual of All-Weather OperationsDoc 9432. Edition 4. Manual of RadiotelephonyDoc 9433. Edition 2. Manual Concerning Interception of Civil Aircraft (Consolidation of Current ICAO Provisions and Special Recommendations)Doc 9481. Edition 20232024. Emergency Response Guidance for Aircraft Incidents Involving Dangerous GoodsDoc 9613. Edition 5. Performance-based Navigation (PBN) ManualDoc 9625. Vol 1. Edition 4. Manual of Criteria for the Qualification of Flight Simulation Training Devices Aeroplanes.Doc 9640. Edition 3. Manual of Aircraft Ground De-Icing/Anti-Icing OperationsDoc 9654. Edition 1. Manual on Prevention of Problematic Use of Substances in the Aviation WorkplaceDoc 9683. Edition 1. Human Factors Training ManualDoc 9756. Part 4. Edition 3. Manual of Aircraft Accident and Incident Investigation. Part IV. ReportingDoc 9859. Edition 4. Safety Management ManualDoc 9869. Edition 2. Performance-Based Communication and Surveillance (PBCS) ManualDoc 9932. Edition 1. Tenth Session of the Statistics Division. ReportDoc 9966. Manual for the Oversight of Fatigue Management ApproachesDoc 9976. Edition 1. Flight Planning and Fuel Management (FPFM) ManualDoc 9995. Edition 1. Manual of Evidence-based TrainingDoc 10002. Edition 2. Cabin Crew Safety Training ManualDoc 10011. Edition 1. Manual on Aeroplane Upset Prevention and Recovery TrainingDoc 10020. Edition 2. Manual of Electronic Flight Bags (EFBs)Doc 10054. Edition 1. Manual on Location of Aircraft in Distress and Flight Recorder Data RecoveryDoc 10064. Edition 1. Aeroplane Performance ManualDoc 10072. Edition 1. Manual on the Establishment of Minimum Cabin Crew RequirementsDoc 10085. Edition 1. Extended Diversion Time Operations Manual (EDTOM)Doc 10086. Edition 1. Manual on Information and Instructions for Passenger SafetyDoc 10106. Edition 1. Manual on Flight Operations Officers/Flight Dispatchers Competency-based Training and AssessmentDoc 10147. Edition 1. Guidance on a Competency-based Approach to Dangerous Goods Training and AssessmentDoc 10151. Edition 1. Manual on Human Performance (HP) for RegulatorsCircular 186. Wind ShearCircular 347. Edition 1. Aircraft Tracking Implementation GuidelinesAnnex 6. Part 4. Edition 1. Operation of Aircraft. Part IV. International Operations ‒ Remotely Piloted Aircraft SystemsAnnex 6. Part 1. Edition 12. Operation of Aircraft. Part I. International Commercial Air Transport. AeroplanesDoc 10158. Edition 1. Manual on Safety Management in Cabin OperationsDoc 10193. Edition 1. Manual on the Effective Safety Oversight of Cabin OperationsВСЕ ДОКУМЕНТЫALL DOCUMENTSDoc 10153
Table Of Contents
COVER PAGE
AMENDMENTS
FOREWORD
TABLE OF CONTENTS
GLOSSARY
Chapter 1. INTRODUCTION
Chapter 2. ADMINISTRATION AND CONTROL
OF AN OPERATIONS MANUAL
2.1 REQUIREMENT FOR AN OPERATIONS MANUAL
2.2 VOLUMES OF AN OPERATIONS MANUAL
2.3 ORGANIZATION OF AN OPERATIONS MANUAL
2.4 ELECTRONIC FLIGHT BAG
Chapter 3.
OPERATIONS ADMINISTRATION AND SUPERVISION
3.1 GENERAL
3.2 FLIGHT OPERATIONS MANAGER
3.3 CHIEF PILOT
3.4 TRAINING MANAGER
3.5 SAFETY MANAGER
Chapter 4.
TRAINING
4.1 GENERAL
4.2 TRAINING PROGRAMME AND SYLLABI FOR FLIGHT CREW
4.3 PILOT PROFICIENCY CHECKS
4.4 ALTERNATIVE TRAINING AND CHECKING PROGRAMMES
4.5 INSTRUMENT RATINGS
4.6 ROUTE AND AERODROME QUALIFICATIONS
4.7 PILOT-IN-COMMAND TRAINING
4.8 EMERGENCY DUTIES TRAINING (FLIGHT CREW)
4.9 FLIGHT ENGINEER
4.10 OPERATIONAL ASPECTS OF AIRBORNE
(LINE FLYING UNDER SUPERVISION OR BASE) TRAINING
4.11 APPROVAL OF FLIGHT SIMULATION TRAINING DEVICES
AND APPROVAL OF OTHER OPERATORS’ TRAINING FACILITIES
4.12 SECURITY TRAINING
4.13 DANGEROUS GOODS TRAINING PROGRAMME
4.14 CABIN CREW TRAINING
4.15 FLIGHT OPERATIONS OFFICER/FLIGHT DISPATCHER
4.16 HUMAN FACTORS PERFORMANCE
4.17 DE-ICING/ANTI-ICING OPERATIONS TRAINING
4.18 UPSET PREVENTION AND RECOVERY
4.19 FATIGUE MANAGEMENT TRAINING
4.20 INSTRUCTOR TRAINING
Chapter 5. FATIGUE MANAGEMENT AND FLIGHT
AND DUTY TIME LIMITATIONS
5.1 FATIGUE MANAGEMENT
5.2 FLIGHT AND DUTY TIME LIMITATIONS AND REST REQUIREMENTS
5.3 FATIGUE RISK MANAGEMENT SYSTEM
Chapter 6.
OPERATIONS SUPERVISION — GENERAL
6.1 GENERAL
6.2 PILOT-IN-COMMAND
6.3 CREW
6.4 OPERATIONAL STAFF RESPONSIBILITIES
6.5 DOCUMENTS
6.6 HEALTH REQUIREMENTS
6.7 MEDICAL SUPPLIES
6.8 SURVIVAL AND EMERGENCY EQUIPMENT
6.9 COMPANY COMMUNICATIONS
Chapter 7.
OPERATIONS SUPERVISION — GROUND
7.1 GENERAL
7.2 INFORMATION REQUIRED FOR BRIEFINGS
7.3 OPERATOR-PRODUCED INFORMATION
7.4 OPERATIONAL REPORTING FORMS
7.5 OPERATIONAL FLIGHT PLAN FORMS
7.6 AIR TRAFFIC SERVICE FLIGHT PLANNING
7.7 AEROPLANE LOADING
7.8 ADMINISTRATION AND CONTROL OF OPERATIONAL DOCUMENTS
7.9 OPERATIONS ORIGINATING FROM OUTSTATIONS
7.10 PRE-FLIGHT REPORTING AND DUTIES
7.11 POST-FLIGHT RETENTION OF RECORDS
Chapter 8.
OPERATIONS SUPERVISION — FLIGHT
8.1 INTRODUCTION
8.2 FUELLING
8.3 RECORDS TO BE LEFT WITH GROUND PERSONNEL
8.4 USE OF MINIMUM EQUIPMENT LIST
AND CONFIGURATION DEVIATION LIST
8.5 PASSENGER CABIN BRIEFINGS,
INSTRUCTIONS AND COMMUNICATIONS
8.6 IN-FLIGHT PROCEDURES
8.7 ADVERSE WEATHER OPERATIONS
8.8 WAKE TURBULENCE
8.9 VOLCANIC ASH
8.10 NAVIGATION
8.11 FLIGHT TRACKING
8.12 EMERGENCY PROCEDURES
8.13 GENERAL OPERATIONAL POLICIES
8.14 VISUAL ILLUSIONS
8.15 REPORTING AND CLASSIFICATION OF AIRCRAFT DEFECTS
9.1 INTRODUCTION
Chapter 9.
FLIGHT PLANNING AND FUEL MANAGEMENT
9.2 ALTERNATE AERODROMES
9.3 METEOROLOGICAL REQUIREMENTS FOR FLIGHT PLANNING
AND IN-FLIGHT OPERATION
9.4 FUEL SUPPLY
9.5 IN-FLIGHT RE-PLANNING PROCEDURES
9.6 IN-FLIGHT FUEL MANAGEMENT
9.7 FUEL CONSUMPTION, CONSERVATION AND THE ENVIRONMENT
9.8 OXYGEN SUPPLY
9.9 OIL SUPPLY
9.10 RECORD KEEPING
Chapter 10. MASS AND BALANCE, AEROPLANE PERFORMANCE
AND OPERATING LIMITATIONS
10.1 GENERAL
10.2 DETERMINATION AND CALCULATION
OF THE MASS AND BALANCE OF AN AEROPLANE
10.3 MASS AND CENTRE OF GRAVITY LIMITATIONS
10.4 DEFINITION AND PRESENTATION OF AEROPLANE OPERATING LIMITATIONS
(AS RELATED TO PERFORMANCE CALCULATION)
10.5 DEFINITION, CUSTOMIZATION, PRODUCTION AND
PRESENTATION OF AEROPLANE PERFORMANCE DATA
10.6 TAKE-OFF/CLIMB PERFORMANCE AND LIMITATIONS
(MASS, ALTITUDE, TEMPERATURE)
10.7 APPROACH AND LANDING PERFORMANCE AND CLIMB LIMITS
10.8 EFFECTS OF AN IN-FLIGHT FAILURE
OF A SYSTEM OR DEVICE ON LANDING DISTANCE
10.9 BRAKE ENERGY LIMITS
10.10 HOLDING AND DIVERSION
10.11 SUPPLEMENTARY DATA FOR FLIGHTS IN ICING CONDITIONS
AND CONSIDERING THE EFFECTS OF DE/ANTI-ICING FLUIDS
Chapter 11.
CABIN CREW OPERATIONS MANUAL
11.1 GENERAL
11.2 DISTRIBUTION OF THE CABIN CREW OPERATIONS MANUAL
11.3 CONTENT OF THE CABIN CREW OPERATIONS MANUAL
11.4 INTRODUCTION AND RECORD OF REVISION
11.5 APPLICABLE REGULATIONS
11.6 OPERATOR PROCEDURES
11.7 NORMAL OPERATIONS PROCEDURES
11.8 ABNORMAL AND EMERGENCY PROCEDURES
11.9 SAFETY BRIEFINGS AND ANNOUNCEMENTS
11.10 AIRCRAFT SYSTEMS
11.11 SAFETY AND EMERGENCY EQUIPMENT
11.12 PROCEDURES RELATING TO AVIATION SECURITY
11.13 DANGEROUS GOODS
11.14 FIRST AID
11.15 CREW RESOURCE MANAGEMENT
11.16 QUICK REFERENCE CARDS
11.17 APPENDICES
11.18 CABIN CREW TRAINING MANUAL
11.19 CONTENT OF THE CABIN CREW TRAINING MANUAL
11.20 ADMINISTRATION AND CONTROL
11.21 GENERAL TRAINING SYLLABI AND CHECKING PROGRAMMES
11.22 CABIN CREW TRAINING SYLLABI AND CHECKING
11.23 PROCEDURES
11.24 DOCUMENTATION AND STORAGE
Attachment A to Chapter 11.
LIST OF CABIN SAFETY AND EMERGENCY EQUIPMENT
Attachment B to Chapter 11. EXAMPLE OF CHECKLIST FOR AN ANTICIPATED
EMERGENCY LANDING
Attachment C to Chapter 11. TYPE, NUMBER, LOCATION AND CONTENT
OF MEDICAL SUPPLIES
Attachment D to Chapter 11. PROVISIONS FOR THE ACCESSIBILITY
OF INFANT FLOTATION DEVICES
Chapter 12.
ROUTE GUIDES AND CHARTS
12.1 GENERAL
12.2 COMMUNICATION SERVICES AND REQUIREMENTS
12.3 NAVIGATION SERVICES AND REQUIREMENTS
12.4 SURVEILLANCE SERVICES AND REQUIREMENTS
12.5 AIR TRAFFIC MANAGEMENT SERVICES AND REQUIREMENTS
12.6 AERODROME-RELATED SERVICES AND REQUIREMENTS
12.7 ADDITIONAL INFORMATION
12.8 CHARTS
Chapter 13. MINIMUM FLIGHT ALTITUDES AND
AERODROME OPERATING MINIMA
13.1 MINIMUM FLIGHT ALTITUDES
13.2 AERODROME OPERATING MINIMA
13.3 PRESENTATION OF AERODROME OPERATING MINIMA
Chapter 14. ACCIDENT/INCIDENT PREVENTION, SAFETY
MANAGEMENT AND POST-ACCIDENT ADMINISTRATION
14.1 DEFINITIONS
14.2 ACCIDENT/INCIDENT PREVENTION
14.3 SAFETY MANAGEMENT SYSTEM
14.4 SAFETY REPORTING
14.5 SAFETY DATA ANALYSIS AND EXCHANGE
14.6 SAFETY MANAGEMENT DOCUMENTS SYSTEM
14.7 EMERGENCY RESPONSE AND POST-ACCIDENT ADMINISTRATION
14.8 AIRCRAFT ACCIDENT AND INCIDENT INVESTIGATION
Chapter 15.
SECURITY
15.1 MANAGEMENT SYSTEMS AND CORPORATE COMMITMENT
15.2 SENSITIVITY AND DISSEMINATION OF SECURITY INFORMATION
15.3 SECURITY POLICY AND PROCEDURE FOR OPERATIONAL CONTROL PERSONNEL
15.4 SECURITY POLICY AND PROCEDURE FOR FLIGHT OPERATIONS
15.5 FLIGHT DECK SECURITY
15.6 SECURITY TRAINING
15.7 OUTSOURCING SECURITY FUNCTIONS
15.8 OPERATIONAL SECURITY REPORTING AND RECORDS